SERVICE 05 / FAST, ACCESSIBLE FRONT ENDS THAT YOUR TEAM CAN EDIT

Sites and apps that
hold up in the wild

A product is only as good as it is on a four year old phone on patchy signal. We build for that, and leave your team able to change the words.

THE BUSINESS CHALLENGE

What this work
is for.

Your marketing team wants to change a headline and has to raise a ticket. Meanwhile the site takes six seconds to load on a mid-range phone, which is what most of your visitors are holding.

WHAT WE DO

We build the public and customer-facing side of your digital estate: marketing sites, web applications, and mobile products as native or cross-platform apps where that is the right call. Performance, accessibility and editability are treated as requirements rather than nice extras, because all three are expensive to retrofit. Content models are designed so the people who write the content can publish it themselves. We test on the devices and connections your visitors really use, not just on a fast laptop.

BUSINESS PROBLEMS THIS ANSWERS

  • Every content change needs a developer. Copy edits queue behind feature work. The site slowly goes out of date because updating it is somebody else's job.
  • Slow on real devices. Heavy images and scripts look fine in the office and punish visitors on mobile data. Pages are abandoned before they finish loading.
  • Accessibility treated as a late fix. Keyboard users and screen reader users hit walls that would have cost little to avoid at design time.
  • Web and app drifting apart. The same journey behaves differently in two places, so support has to learn both and customers notice the inconsistency.

CAPABILITIES AND DELIVERABLES

What is involved,
and what you get.

RELEVANT CAPABILITIES

  • Responsive websites. Marketing and corporate sites built on a content model your own team can edit confidently.
  • Web applications. Logged-in product and portal front ends, including the state handling that real applications need.
  • Mobile products. Native or cross-platform apps, chosen on what the product needs from the device rather than on fashion.
  • Content management setup. Structured content types, editorial roles and preview, so publishing does not require a deployment.
  • Performance engineering. Budgets, measurement and the unglamorous work of images, caching and bundle size on real connections.
  • Analytics and consent. Measurement set up so you can see what visitors do, with consent handled properly rather than bolted on.

TYPICAL DELIVERABLES

  • Responsive front-end build
  • Content management configuration
  • Mobile application release
  • Performance test results
  • Accessibility conformance notes
  • Editor training and guide

WHAT COULD IMPROVE

  • Content updates that no longer wait for a release
  • Pages that stay usable on mid-range phones and slow connections
  • Fewer accessibility problems found after launch
  • A front end your team can extend without rebuilding it

Possible improvements, not guaranteed outcomes.

EXAMPLE WORKFLOW

How an engagement
usually runs.

A typical shape. The order changes with the situation, and we say so when it does.

01

Agree the frame

We confirm the pages, journeys and content types, and who will be editing what after launch.

02

Set the budgets

We fix performance and accessibility targets up front so they are requirements rather than opinions later.

03

Build the front end

We implement in components, wiring content and data in as we go rather than at the end.

04

Test on real devices

We check on the phones, browsers and connection speeds your analytics show your visitors actually using.

05

Launch and teach

We release, watch the first days closely, and train the people who will keep the content current.

RELATED PATHWAYS

Where this service
usually fits.

02

Build a Digital Product

A defined first version is live with real users, instrumented so the team can see how it is used and decide what comes next.

05

Improve Customer Experience

A consistent journey where staff and customers see the same picture, and self-service covers the questions people would otherwise call about.

QUESTIONS

Questions we are
asked about this.

A CLEARER VIEW

Your next move starts with a clearer view.

Tell us what you want to improve, what is getting in the way, or what you want to build. We will help you explore a practical path forward.